Goodbye ISDN, Hello SIP!
After nearly 30 years of continuous service, ISDN channels are beginning to show their age.
Why is ISDN being phased out?
During the past
One of the main influences on BT’s bold projection is the rapid rise in VoIP (voice over internet protocol) telephony, with businesses
How can Hosted Telephony benefit my business?
Businesses of all sizes are switching to hosted telephony solutions. This simply means that incoming and outgoing call traffic is run via their dedicated broadband connection. This gives the business a solution which is scalable, flexible and frequently more cost efficient than a traditional PBX phone system. Furthermore, the end users will still use a handset that incorporates all the familiar call features and functions of a traditional system, so minimal or no training is required.
The shift towards hosted telephony follows demands from customers for faster responses and the increasing number of employees working away from the office. A hosted telephony solution allows the creation of ‘virtual’ landline numbers that can link to office handsets or mobile phones, enabling calls to be taken anywhere any time, increasing efficiency and customer responsiveness.
With huge advances in VoIP technology, the early issues of security and call quality are now virtually extinct, yet another reason for businesses to seriously consider the hosted world as the future of their telephony solution.
So, just like the VHS progressing to DVD and on to online streaming, the way businesses communicate is also being
Should your business be considering a move to a hosted telephony solution? We think the question should be can you afford not to?
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