Scalable and Flexible Call Recording Solutions
Call recording can help your business with liability protection, compliance and assist with quality management. It also provides the capability to manually or automatically start and stop recording a phone call.
While these recordings can contain a great deal of useful information you may find that extracting actionable intelligence from the calls can become challenging the more they build up. This is where the integrated software on one of our
cloud based solutions can help you.
Improve Customer Service
Call recording in any size of
Protect Your Business
Capture, compress, encrypt and store each call using specific encryption codes on the
GDPR & MiFID II
The landscape is changing…
The legislation applies to both fixed line, mobile conversations and messaging, and all calls must be stored and accessible for a minimum of five years after taking place (seven in some instances).
MiFID II regulation became law in EU countries on 3rd January 2018. Businesses need to be aware of pending regulations including the protection and privacy of data and recording of telephone calls.
We offer call recording solutions to businesses in every sector, large or small, to ensure compliance.
Contact one of our Communications Consultants today to find out more information by clicking on the ‘Ask Us A Question’ button below.